1. General provisions
These purchase and sale rules  establish the mutual rights, obligations and responsibilities of the Buyer and Seller, Kristina Skaldina-Moškė, born 1989-01-01, operating under individual certificate No. 1309460, residing at Dienavagiu I k. 8 Moletų r. sav., when the Buyer purchases goods online. 

2. Conclusion of the purchase and sale agreement
The purchase and sale agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer, having purchased the goods online, has created a cart, specified the delivery address, selected the payment method for the goods, the bank through which the payment will be made and has read these rules, clicks “Confirm the order and proceed to payment”. The agreement is valid until the obligations under the agreement are fully fulfilled. Each contract concluded between the Buyer and the Seller is stored in the balticshamans.shop e-shop today.

3. Buyer’s rights and obligations
3.1. In accordance with these Rules and the legal acts of the Republic of Lithuania, the Buyers of the e-shop are:
3.1.1. capable natural persons, i.e. persons who have reached the age of majority, whose legal capacity is not limited by court order;
3.1.2. minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except in cases where they independently dispose of their income;
3.1.3. legal entities;
3.1.4. authorized representatives of all specified persons.
3.2. The Buyer (consumer) has the right to enter into a contract for the purchase and sale of goods with the Seller, and shall notify the Seller in writing within 14 business days from the date of delivery of the goods, in accordance with Article 6.228 (10) of the Civil Code of the Republic of Lithuania. 2.
3.3. The Buyer must accept the ordered goods and the ordered goods and their delivery price.
3.4. If the data provided in the Buyer’s registration form changes, the Buyer must immediately update them.
3.5. The goods selected by the Buyer are reserved and the Seller begins to execute the contract for the purchase and sale only when the Seller receives a notification from the Buyer’s bank about the payment for the selected goods. The Buyer must confirm the payment order no later than 24 hours from the click of the “Confirm order and proceed to payment” button. If the payment order is not confirmed within this period, the Seller has the right to consider that the Buyer refuses the contract for the purchase and sale.
3.6. In order to return a quality product, the Buyer must contact the Seller by e-mail: balticshamans@gmail.com. The returned goods must be in the original manufacturer’s packaging, undamaged. When returning the product, a document confirming payment for the product must be attached. The Buyer shall pay the costs of returning the goods.

3.7. The Buyer, who believes that his rights have been violated, must, no later than three months from the date of the violation, submit a written request to the Seller and state his requirements. The Seller must, no later than 14 days, examine the request free of charge and provide a detailed, reasoned written response, supported by documents. If the problem is resolved, the user may submit requests or complaints regarding possible consumer problems on the dispute resolution platform http://ec.europa.eu/odr/.

3.8. The Buyer must comply with other requirements established by the Rules of Law and acts of the Republic of Lithuania.

4. Seller’s rights and obligations
4.1. If the Buyer tries to harm the operation or stable operation of the e-store, the Seller may, without prior warning, restrict, suspend (terminate) the use of the e-store.
4.2. The Seller has the right to terminate the e-store activities indefinitely without separate notice.
4.3. The Seller has other rights provided for in the Rules and acts of the Republic of Lithuania.
4.4. The Seller must create conditions for the Buyer to properly use the services provided by the e-store.
4.5. The Seller must organize the delivery of the goods ordered by the Buyer to the Buyer’s address.
4.6. The Seller, in the event of important circumstances, does not deliver the ordered goods to the Buyer, undertakes to offer the Buyer an analogous product, and if the Buyer refuses to accept the analogous product, to return the money paid by the Buyer within 7 business days, if the Buyer decided to make an advance payment.
4.7. If the purchased product did not meet the quality requirements, the seller undertakes to replace the product of inadequate quality with a product of adequate quality, reduce the price of the product accordingly or return the goods and the money paid for their delivery within 7 days from the date of submission of the request.
4.8. Upon termination of the contract, the Seller undertakes to return the money for the returned good product within 7 days.

5. Delivery of goods
5.1. The Seller delivers the ordered goods within 3 business days, during holidays or emergencies within 5 business days from the receipt of payment for the goods via the courier service chosen by the Buyer.
5.2. Upon receipt of the goods, the Buyer, together with the carrier, must check whether the condition of the shipment is not damaged. If the goods shipment was damaged, the Buyer must note this in the goods transfer-acceptance document (waybill). Upon receipt of the goods and signing the goods transfer-acceptance document (waybill) without comments, it is confirmed that the goods shipment was not damaged and was properly delivered.

6. Return of goods
6.1. The return of goods purchased in the e-store is carried out in accordance with Article 6.228 (10) of the Civil Code of the Republic of Lithuania. 2.
6.2. The Seller shall exchange or accept back the goods that the Buyer wishes to return with intact packaging and a proof of purchase document within 30 calendar days from the date of delivery of the goods:
6.2.2. By DPD courier or Omniva parcel machine. The delivery costs of the goods are not refundable. The Buyer shall return the unsuitable goods by his own transport or pay the return costs.
6.3. If the Buyer decides to terminate the contract and informs the Seller thereof, the Buyer loses the right to use the goods from the date of sending the notification. The date and time of sending the notification are determined according to the time of sending the Buyer’s notification. If it is determined that the goods have been consumed (used) after the notification was sent, the Seller has the right to refuse to terminate the contract.
6.4. The Buyer may exercise the right to return the goods if the goods have not been used, the original packaging of the goods is not damaged and has not lost its commercial appearance. The returned goods must be fully completed. The Buyer is responsible for the complete completion and packaging of the item. If the goods are not fully completed and properly packaged, the Seller or its representative may refuse to accept the returned goods. Changes in the appearance of the goods or their packaging, which were necessary to inspect the goods, cannot be considered as significant changes in the appearance of the goods.
6.5. If the purchased goods did not meet the quality requirements, the Seller undertakes to replace the goods of inadequate quality with goods of adequate quality, reduce the price of the goods accordingly or refund the money paid for the goods and their delivery within 7 working days from the date of submission of the request. The goods must be returned in the original packaging of the goods and the shipment. The Buyer must also provide the original invoice for the goods and a completed and signed return form, which must indicate the reason for returning the goods.

6.6. The money paid, including the delivery costs paid by the buyer, shall be returned to the buyer within 14 days from the date of the buyer’s notification of withdrawal from the contract, however, the Seller may not return the money until the goods have been received or until he has been provided with proof that the goods have been sent.

7. Liability
7.1. The buyer is responsible for the correctness of the data provided in the registration form. The buyer assumes liability for the consequences arising from the incorrectness or inaccuracy of the data provided in the registration form.
7.2. For the violation of the purchase and sale agreement concluded using the e-shop, the parties are liable in accordance with the procedure established by the legal acts of the Republic of Lithuania.
7.3. The seller is not responsible for the information provided on the websites of other companies, even if the buyer accesses these websites through the links in the Seller’s e-shop.
7.4. In the event of damage, the guilty party shall compensate the other party for the losses incurred.

8. Sending information
8.1. The Seller sends all notifications to the Buyer’s e-mail address provided in the registration form.
8.2. The Buyer sends all notifications and questions to the addresses specified in the “Contacts” section of the Seller’s online store.

9. Final provisions
All disagreements arising from the implementation of these rules are resolved through negotiations. If an agreement cannot be reached, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.