You can return any item for a refund, within 14 days of receiving your original order. We will refund the price you paid for your item, including sale items back to your original payment method. The goods are your responsibility until they reach Baltic Shamans, so make sure they are packed up properly and don’t get damaged on the way. All goods will be inspected on return. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. Baltic Shamans is not responsible for any items that are returned by mistake. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.